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Request information about Jago Museum
Information and knowledge in general
Groups (20 + people)
Groups are required to book.
Tickets cannot be purchased on site.
Accessibility
To allow us to facilitate visits to people with motor disabilities, you must contact the museum in advance at prenotazioni@jagomuseum.it
Wardrobe and bulky items
There is no wardrobe inside the museum, but it is possible to place strollers and suitcases.
Restroom facilities
Toilets are available in the museum.
Yes, pets are allowed inside the museum. However, it is required that they are always under the control of the owner and kept on a leash.
Yes, your visit to the museum will begin with a guided tour of all the works present that will allow you to delve into the history of the works on display and discover the most hidden details. At the end of the guided tour, you can continue your visit freely.
Yes, you can visit the museum yourself. If this is your first visit, we recommend that you participate in order to know all the details of the works present.
You cannot purchase a ticket without an expiration date at this time. We recommend that you periodically check our website for any updates on this option.
No, currently the museum does not accept the teachers card or other state cards for the purchase of the ticket.
Yes, tickets can be purchased directly at the museum ticket office without the need for advance booking, unless otherwise indicated for special events or high attendance periods. However, it is advisable to always book online to avoid not finding availability when you arrive.
Yes, you can access the next shift if you are late. If possible, we invite you to notify the ticket office to facilitate the organization of admissions.
Yes, the ticket also includes a visit to the work Figlio Velato, which is not in the Jago Museum, but in the Cappella dei Bianchi, in the Basilica of San Severo Fuori le Mura. The basilica can be reached in about 10 minutes on foot from the Jago Museum. ATTENTION: the visiting hours for the Veiled Son do not coincide with the times of the Jago museum, so we recommend that you check the updated times here to better plan your visit.
The work of “The Veiled Son” is located in the Chapel of the Whites, in the Basilica of San Severo Fuori le Mura, also in Naples. You can find all the directions to reach Veiled Son directly on our website, in the section dedicated to information about the visit.
Yes, the church that houses the museum is still consecrated.
No, Jago no longer works here. The artist has moved his workshop to another location and is not present in the museum.
Yes, it is allowed to take photographs inside the museum. However, we ask you to respect the works and other visitors, avoiding the use of flash and bulky equipment.
Yes, you can move ticket dates. Simply send an email to info@jagomuseum.it indicating the dates booked and the new dates. An operator will respond by giving you precise instructions.